FAQ's
Welcome to One Bazzar Online’s FAQ section! We’ve compiled answers to some of the most common questions to make your shopping experience smooth and hassle-free. If you can’t find what you’re looking for, feel free to contact us at contact@onebazzaronline.com,
Frequently Asked Questions (FAQs)
1. What payment methods do you accept?
We accept a variety of payment methods to ensure a seamless shopping experience:
- Credit/Debit Cards: Visa, MasterCard, American Express, and more.
- UPI Payments: Facilitated through our PhonePe Payment Gateway integration.
- Net Banking: Supported by major Indian banks.
Our integration with PhonePe allows for secure and real-time payment processing, providing a smooth checkout experience.
2. Do you offer international shipping?
Currently, we ship exclusively within India. We are working towards expanding our shipping destinations in the future.
3. What are your shipping charges?
Shipping charges vary based on the delivery location and the weight of the package. The exact shipping fee will be calculated and displayed at checkout before you finalize your purchase.
4. How long will it take to receive my order?
Delivery times depend on your location:
- Metropolitan Areas: Approximately 3-5 business days.
- Non-Metropolitan Areas: Approximately 5-7 business days.
Please note that these are estimated delivery times, and actual delivery may vary due to unforeseen circumstances.
5. How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package. If you encounter any issues or need further assistance, please contact our customer support team.
6. What is your return and refund policy?
We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return the product within 30 days of delivery, provided it is unused and in its original packaging. Upon receiving the returned item, we will process a refund to your original payment method. For detailed information, please refer to our Refund Policy.
7. How do you handle my personal information?
We are committed to protecting your privacy. Your personal information is used solely for processing your orders and enhancing your shopping experience. We do not share your information with third parties without your consent. For more details, please review our Privacy Policy.
8. How can I contact customer support?
If you have any questions or need assistance, please reach out to us through our Contact Information page. Our customer support team is available to help you with any inquiries.
9. Is it safe to use PhonePe for payments on your website?
Yes, it is safe to use PhonePe for payments on our website. PhonePe is a trusted payment gateway in India, offering secure and real-time payment processing. Our integration with PhonePe ensures that your payment information is handled securely, providing a seamless and safe checkout experience.
10. Can I cancel or modify my order after placing it?
If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request; however, if the order has already been processed or shipped, we may not be able to make changes.
By addressing these common questions, we aim to provide you with a smooth and enjoyable shopping experience. If you have any other inquiries, feel free to reach out to us